Maybe an apology, like “We’re sorry but, we…”
And Quizno’s should toast their sandwiches longer. Just sayin’.
On my way home last night, I picked up an Italian Salad from Buca di Beppo to go with the lasagna for dinner. As I made the order at the take out desk, she asked for my phone number. I always wonder why Radio Shack, Best Buy and all those other places ask for my phone number, but whatever.
I gave it to her and didn’t think much of it.
Later in the night, I get a phone call from a “303″ (Denver) number I didn’t recognize. I get a lot of random phone calls that I need to take, so I answered. It was the girl from Buca di Beppo asking me how my salad was. Is this good customer service or a little on the annoying/weird/stalker side?
I think it’s annoying, weird, stalker-ish and a little OCD on the whole customer service thing.